Sunday, April 14, 2024

4.1 A player entitled to receive a manual payout should verify the amount of the payment and must acknowledge receipt of that payment by signing the manual payment form.


4.2 The casino operator may request a player to play out any credits where the value of such credits is less than $1. In the event the player declines this request, the casino operator shall process a manual payment to the player, as per cancelled credit procedures.


4.3 The casino operator may withhold the payment of any prize or coin issue, or demand the return of any prize or coin issue, subject to notification to and review by an inspector, until such time as the casino operator has completed an investigation and made a determination.


4.4 Wherever possible, prizes, coin issues and coin redemptions payable by the casino operator will be paid immediately to the player. However, the casino operator may:


4.4.1 delay payment, subject to further verification of the player’s entitlement, to a mutually agreed time;


4.4.2 pay the prize other than in a form requested by the player; and


4.4.3 request an appropriate form of personal identification from the player.


4.5 Gaming machine overpays are not the property of the player. All coins in gaming machines remain the property of the casino operator until won by, or returned to, a player in accordance with the approved rules of the game.


4.6 Any gaming machine or equipment Togel Online malfunction shall void gaming machine plays and payouts.




  1. General Provisions


5.1 A player shall be entitled to play more than one gaming machine at a time, unless otherwise instructed by an electronic gaming machine supervisor.


5.2 The player of a gaming machine is required to clear credits from the gaming machine when a close of play warning or notification is initiated.


5.3 Players are required to notify the casino operator in the event of any malfunction of a gaming machine at which they are playing. Failure to do so, and the retention of any prizes, coin issues or free play as a result of a gaming machine malfunction, may be considered to be a contravention of these rules.


5.4 Tilting, rocking, or in any way damaging or interfering with a gaming machine, or attempting to operate a machine except in the manner stated in rule 2.4 is prohibited, and may be considered to be a contravention of these rules.


5.5 A person shall not, either alone or in concert with any other persons, use or control at or near a gaming machine or location related to the playing of gaming machines a calculator, computer, or other electronic, electrical or mechanical apparatus or device that is capable, with respect to a gaming machine or a part thereof, of interfering with an outcome or the proper or normal operation of a gaming machine or a part thereof.


5.6 Rule 5.5 shall not apply to use or control by an agent or employee of the casino operator or an inspector where such person is acting in the course of their duty.


5.7 Where an electronic gaming machine supervisor is satisfied that a person has contravened any provision of rule 5.3, 5.4, 5.5, 5.10, 5.11, 5.12 or 5.16 the electronic gaming supervisor may:


5.7.1 declare that any wager made whilst breaching the rule is void;


5.7.2 direct that the person shall be excluded from further participation in playing of gaming machines; or


5.7.3 recommend the person be excluded from the casino in line with the provisions of section 79 of the Act.


5.8 An electronic gaming machine supervisor may invalidate the outcome of a game if:


5.8.1 the game is disrupted by civil commotion, fire, riot, brawl, robbery, an act of God; or


5.8.2 any fraudulent act is perpetrated by any person that, in the opinion of the electronic gaming machine supervisor, affects the outcome of the game.


5.9 Where the outcome of a game is invalidated under rule 5.8, all wagers made by the players for that particular result may be refunded provided that an electronic gaming machine supervisor may direct that the wager of any player referred to in rule 5.8.2 be forfeited.


5.10 Any person who engages in Syndicated Play is in breach of these rules.


5.11 Any person who induces a player at a gaming machine to vacate a gaming machine, or to engage in Syndicated Play is in breach of these rules. Any person who solicits such an inducement is also in breach of these rules.


5.12 A person who interferes with, disturbs, or intimidates other gaming machine patrons or casino employees is in breach of these rules.


5.13 Players and spectators are not permitted to have side bets with or against each other.


5.14 Any dispute or complaint concerning a casino game shall be referred for decision in the first instance to an electronic gaming attendant, subject to a review (if requested) by an electronic gaming supervisor. The decision of the electronic gaming supervisor shall be final, subject to rule 5.15.


5.15 Complainants in all unresolved disputes shall be advised of the presence of, and their right to consult, an inspector. Where a complainant requests review of the decision by an inspector, the inspector shall investigate the complaint in accordance with section 110 of the Act.


5.16 Where, in the opinion of a gaming machine supervisor, a person is not actively playing a gaming machine and is:


5.16.1 occupying a gaming machine; or


5.16.2 occupying an adjacent area such that it restricts another patron from gaining access to play a gaming machine; an electronic gaming machine supervisor may direct the person to vacate the gaming machine or adjacent area. If a person refuses to comply with this directive, that person is in breach of these rules.


5.17 A copy of these rules shall be made available for inspection upon request.


  1. Trackside


6.1 The following rules will not apply in respect to the game of Trackside: 2.1, 2.2, 2.3, 2.4, 2.7, 2.8, 2.9, 4.1, 4.2 and 5.2. All other rules shall apply.


6.2 Playing of Trackside:


6.2.1 The instructions on how to play will be available for inspection upon request at the location of each selling terminal.


6.2.2 The prize scale for Trackside will be displayed at the location of each selling terminal.


6.2.3 Entry in the game of Trackside will be either by the player completing an approved entry form or giving the terminal operator verbal instructions and paying the required wager.


6.2.4 Notes or coin of Australian legal tender, chips, casino promotional vouchers, re-investment of winnings from tickets or the transfer of credits to the gaming machine by the central monitoring system will be used to play the game of Trackside.


6.2.5 The player is responsible for checking the accuracy of ticket details prior to the commencement of a game.


6.2.6 Tickets can be checked for winnings or refunds by terminal operators entering the ticket serial number at a selling terminal using a scanner or numeric keypad.


6.2.7 Winnings or refunds for any un-played games can be collected at the end of any game.